Maintenance services including remote monitoring and 24 hour call center coverage in the field of control systems, namely, maintenance services in the field of PLC, DCS, and HMI control systems; Remote access to engineering and engineering consulting services in the fields of information technology, automation, manufacturing, and enterprise integration; Access to system health checks, product update monitoring, system simulation, remote computer network technical monitoring, software maintenance services, and data recovery services; Engineering and engineering consulting services in the fields of information technology, automation, manufacturing, enterprise integration, Enterprise Manufacturing Intelligence (EMI), Enterprise Application Integration (EAI), sustaining services, and electronic business, namely, scope development; front-end engineering services; engineering project management; Technological consulting services in the field of energy optimization, manufacturing plant documentation for operations, engineering, PLC/DCS/HMI specification/development/configuration, P and ID design/development, control narrative definition, detailed electrical instrumentation design, electrical instrument specification, evaluation, electrical area classification, high-, medium-and low-voltage power distribution design/implementation, hardwired safety interlock design, software safety interlock design, electrical heat trace design, electrical control cabinet construction, control cabinet design and layout, network design and layout, process simulation/customer acceptance; computer networking and system architecture design and implementation; Internet,; custom database design and configuration; preparing engineering compliance reports; Visual Basic development; engineering consulting services, namely, technician calibration, outage services and planning, advanced process control solutions, demand planning, production planning and scheduling, logistics and distribution, manufacturing execution/production management, manufacturing intelligence, quality management, system health checks, product update monitoring, subsystem communication, system simulation; Remote computer network technical monitoring and software maintenance services; Computer services, namely, data recovery services

Engineering and engineering consulting services in the fields of information technology, automation, manufacturing, enterprise integration, EMI (enterprise manufacturing intelligence), EAI (enterprise application integration), and electronic business, namely, PLC (programmable logic controllers)/DCS (distributed control system) development and replacement; front-end engineering services; engineering project management; technological consulting services in the field of energy optimization, manufacturing plant documentation for operations, engineering, DCS (distributed control system)/HMI (human-machine interface) specification development and configuration; piping and instrumentation diagram development; piping and instrumentation design and development, process control functional description and specification development, detailed electrical instrumentation design, electrical instrument specification; medium-and low-voltage power distribution system design and implementation, hardwired safety interlock design, software safety interlock design, electrical heat trace design, electrical control cabinet construction, control cabinet design and layout, network design and layout, computer networking and system architecture design and implementation; Internet, intranet and extranet website design and development; custom database design and configuration; preparing engineering compliance reports; engineering consulting services, namely, technician calibration, outage services and planning, advanced process control solutions, demand planning, production planning and scheduling, logistics and distribution, manufacturing execution/production management, manufacturing intelligence, quality management, system health checks, product update monitoring, subsystem communication, system simulation; Remote monitoring in the field of industrial process controls systems, namely, PLC (programmable logic controllers), DCS (distributed control systems), and HMI (human machine interface) systems; Technical support services, namely, troubleshooting of industrial process control computer software problems; Maintenance of software used in PLC, DCS and HMI industrial process control systems; Providing engineering and engineering consulting services remotely in the fields of information technology, automation, manufacturing, and enterprise integration; remote computer network technical monitoring, software maintenance services, and data recovery services