Market research; advertising and business management consultancy; preparing business reports electronically relating to the use of web sites; business and marketing research services, namely, collection, reporting, analysis and integration of data related to the use of websites and the effectiveness of online and offline marketing campaigns; consultation services in the fields of facilitating media planning and buying; consultation services in the field of media analysis, namely, online media monitoring services using computer software to automatically monitor Internet websites and online publications for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes; customer relationship management; advertising and marketing consultation services, namely, consulting services to advertisers and advertising and marketing agencies in the fields of paid and natural key word marketing search management and optimization, social advertising, display advertising, paid and natural search marketing, web analytics and customer relationship management; consulting services in the fields of natural search marketing, social advertising, display advertising and customer relationship management; computerized database management services