Market research services relating to customer loyalty; Facilitation services, namely, managing the collection and return of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances medical devices, durable goods, and consumer products; Facilitation services, namely, managing recalls of pharmaceuticals, medical devices, durable goods, and consumer products; providing information via mail concerning pharmaceutical return and recalls, medical device returns and recalls, durable goods returns and recalls and consumer goods returns and recalls; Planning and consulting services in the fields of returns and recalls for pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances medical devices, durable goods, and consumer products; Mystery shopping services to collect information about retail locations and consumers; Consulting services directed to the reduction of waste and the implementation of sustainable alternatives

Market research services relating to customer loyalty

Pharmaceutical, medical device, consumer product, food and beverage, juvenile product collection, return, recall and facilitation services; Product retrieval services to gain competitive intelligence, monitoring competitive activity, performing routine quality assurance checks, exploring new concepts in packaging or formulation, monitoring trends in retail; Product return services, namely, product processing, product storage, reporting, disposition and return policy applications to facilitate accurate reimbursement from the manufacturer; Compliant management of expired pharmaceutical products

Planning, consulting, development and execution of recalls and related logistics for durable goods, food and beverages, consumer products, pharmaceuticals, toys and home appliances and medical device and over-the-counter products

Reviewing and processing consumer complaints concerning product quality; Collecting and analyzing consumer complaints data for purposes of minimizing risk and potential liability; Conducting investigations relating to consumer complaints; Quality audit services, namely, the evaluation of product quality and assessment of market conditions at the retail level, including in-store data collection, product purchase for testing purposes, and shipment to client-designated labs or to the client; Disposal and compliance services for manufacturers, retailers, distributors and pharmacies; hazardous and non-hazardous disposal; providing quality assurance in the fields of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances medical devices, durable goods, and consumer products; Competitive intelligence services in the fields of pharmaceuticals, medical devices, food and beverages, juvenile products, toys, home appliances medical devices, durable goods, and consumer products

Providing consultation services in the fields of brand monitoring to ensure the integrity of genuine products and services for purposes of reducing the risk of counterfeits; Designing and implementing proactive measures to reduce the risk of counterfeit products; Assessing the effectiveness of measures implemented to reduce counterfeit goods