Computer application software for use in collaboration, project management, document management and issue tracking, for collaboration in internal computer network and global communication network, namely, software for creating, editing and delivering textual and graphic information, locally and remotely; Computer software for accessing information directories that may be downloaded from the global computer network; Computer software for application and database integration; Computer software for controlling and managing access server applications; Computer software for designing, creating, maintaining and accessing customized internal network sites and global communication network sites; Computer software platforms for designing, creating, maintaining and accessing document management, authoring, storage and retrieval systems; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer software that provides web-based access to applications and services through a web operating system or portal interface; Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; Database management software for use in collaboration, project management, document management and issue tracking and for use in designing, creating, maintaining and accessing customized internal network sites and global communication network sites; Downloadable computer software for use in collaboration, project management, document management and issue tracking, designing, creating, maintaining and accessing customized internal network sites and global communication network sites; Downloadable software for use in collaboration, project management, document management and issue tracking and for use in designing, creating, maintaining and accessing customized internal network sites and global communication network sites; Enterprise software in the nature of a database for non-transactional data and a search engine for database content

Application service provider (ASP) featuring software for use in collaboration, project management, document management and issue tracking and for use in designing, creating, maintaining and accessing customized internal network sites and global communication network sites; Platform as a service (PAAS) featuring computer software platforms for designing, creating, maintaining and accessing document management, authoring, storage and retrieval systems; Software as a service (SAAS) services featuring software in the field of collaboration, project management, document management and issue tracking and for use in designing, creating, maintaining and accessing document management, authoring, storage and retrieval systems; Software as a service (SAAS) services, namely, hosting software for use by others for use in collaboration, project management, document management and issue tracking and for use in designing, creating, maintaining and accessing document management, authoring, storage and retrieval systems