Printed matter, namely, educational and teaching materials in the form of manuals, exercises, printed charts, worksheets, and lesson plans, all in the fields of sales performance and effectiveness, development of sales methods and techniques, pricing, best practices, auditing and readiness assessments, negotiation training, and conflict management

Marketing and sales consulting services in the fields of sales performance and effectiveness, development of sales methods and techniques, pricing, best practices, auditing and readiness assessments, sales negotiation, and sales conflict management; business consulting services; business management consulting with relation to sales methodology, marketing, production, personnel, and best sales practices; analysis and advisory services relating to business management and business operations; providing a website featuring non-downloadable instructional videos in the field of sales negotiation, sales performance and effectiveness, development of sales methods and techniques, business conflict management and business conflict resolution

Educational services, namely, providing workshops, seminars and training sessions in the fields of sales performance and effectiveness, development of sales methods and techniques, pricing, best practices, auditing and readiness assessments, negotiation skills, conflict management and conflict resolution, and distributing course material in association therewith; providing educational lessons via electronic mail to graduates of sales education workshops in the field of sales performance and effectiveness, development of sales methods and techniques, pricing, best practices, auditing and readiness assessments, sales negotiation, and sales conflict management; providing online training workshops in the fields of sales negotiation, sales performance and effectiveness, development of sales methods and techniques, conflict management and conflict resolution, and distribution of training material in connection therewith; educational services, namely, providing an internet website portal featuring links to educational content, namely, webinars in the fields of sales negotiation, sales performance and effectiveness, the development of sales methods and techniques, conflict management, and conflict resolution, and distributing informational and course material online in association therewith; on-line journals, namely, blogs featuring training in the fields of sales negotiation, sales performance and effectiveness, the development of sales methods and techniques, conflict management, and conflict resolution; and online educational testing; training and educational services, namely, providing online video instructional training programs in the fields of sales negotiation, sales performance and effectiveness, the development of sales methods and techniques, conflict management, and conflict resolution

Software as a service (SAAS) services featuring software that provides a virtual coaching process to support managers in business organizations, through administering online employee training sessions, assigning users tasks to support the application of learning on the job, tracking employees' progress and results, and guiding managers in supplemental training techniques, all in the field of sales negotiation, sales performance and effectiveness, development of sales methods and techniques, conflict management and conflict resolution; Software as a service (SAAS) services, namely, hosting software for use by managers and graduates of educational workshops, featuring tools, models, planners, media, management aids, and coaching tips to reinforce skills and training and to support collaborative online communication, all in the fields of sales negotiation, sales performance and effectiveness, the development of sales methods and techniques, conflict management, and conflict resolution