Providing software as a service (SaaS), namely, providing on-line non-downloadable software for use in: (i) personnel recruitment management and customer search and support operations, including staffing management, administration, tracking, monitoring, automation, and the assessment of staffing, hiring, customer support, and office and business productivity and reporting; (ii) creation and management of web sites allowing web site users to communicate information of general interest for purposes of networking, marketing, recruitment and employment; and (iii) providing information from searchable indices and databases of information, by means of global information networks; Computer software application services, namely, computer software design, computer programming, computer software maintenance and computer software consultancy; Providing software as a service (SaaS), namely, providing on-line non-downloadable software for use in: (i) contact management, communication automation, vendor/partner relationship management, customer service and support, customer issue and enhancement request management; (ii) providing a platform for others that enable the implementing, operating; maintaining of career networking web sites, to facilitate the management and fulfillment and career inquiries; and the conduct of business intelligence, including reporting, cross-entity business analytics, and decision support