prerecorded downloadable audio, photographic and video recordings, audiotapes, videotapes, CDs, DVDs featuring content related to responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments; audio-video photograph slides; electronic publications, namely, e-zines and e-newsletters featuring educational, instructional, training, demonstrative and testing content related to responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments and electronic downloadable publications, namely, e-zines and e-newsletters of educational, instructional, training, demonstrative and testing content related to responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments; software featuring education, instruction, training, demonstration and testing content related to responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments; electronic publications of audio, photographic and video recordings and audio-video photograph slides; software to enable or facilitate the uploading, downloading, streaming, posting, displaying, blogging, linking, sharing or otherwise providing electronic media or information over communication networks; software providing information from searchable indexes and databases of information, including text, electronic documents, databases, graphics and audio visual information

printed matter, namely, instructional teaching and training manuals, newsletters and periodicals, reference books, workbooks, textbooks in the field of responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments, catalogs in the field of responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments, manuscript books, classroom and independent study guides, pamphlets in the field of responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments, leaflets about responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments, directories and journals about responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments, calendars, brochures about responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments, charts in the field of responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments, fact sheets in the field of responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments, practice sheets in the field of responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments, document portfolios, notebooks, appointment books, blank appointment cards, note cards, post cards, folders, stationery, note pads, pens, pencils, binders, loose-leaf binders, bumper stickers, decals, stickers

providing educational services, namely, conducting seminars, programs and workshops in the field of responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments; educational services, namely, the training of others through courses, seminars, programs and workshops in the field of responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments; educational services, namely, providing courses of instruction at the secondary, post-secondary and college level in the field of responsible service, sale, and consumption of alcohol, beverages and food and operations of food and beverage service establishments