Computer hardware and computer software, namely, computer software for customer support, customer service management and technical support; computer hardware and software for interconnecting, managing, securing and operating local and wide area networks and telephony systems; computer hardware and software for transmitting, securing, storing, uploading, posting, displaying, tagging, editing, organizing and processing data, audio and video; telephones; wireless communications devices, namely, wireless hardware and software for the transmission of data, audio, and video; call processing software for the transmission of data, video, and audio; downloadable electronic instructional materials, namely, manuals, guides, test materials, and magazines in the field of technology; computer software for use in social networking; electronic devices, namely, handheld computers and software for recording, organizing, transmitting, storing and/or reviewing voice, audio, video, and/or data files; network routers; computer switches; computer network adapters; computer servers; communications servers; computer hardware containing network security functionality, including firewalls, data encryption, and/or interoperability with network security protocols; digital video recorders; set-top boxes; hardware and operating software for conferencing services; camcorders

Telecommunications services, namely, transmission of information, voice, video audio, data, documents and images via the Internet; telecommunication services, namely, providing web-based conferencing; telecommunication services, namely, providing consumers with secure remote access via the Internet to private computer networks; providing information via local and global computer networks about telecommunications and telephony systems; broadcasting programs via computer networks; providing telecommunications services, namely, web conferencing services; Internet telephony services

Educational services, namely, training courses, testing, workshops, and distributing course materials in connection therewith, all in the fields of technology

Design and development of computer hardware and software; on-line services, namely, providing technical information via computer networks in the field of computer hardware and software, networking, namely, computer network designs and telecommunications, telephony and networking technology; providing technical consultation in connection with computer hardware, computer software, computer networking equipment, telecommunications equipment, IP telephony, computer network design, providing computer consultation services about computer storage design, security of computer networks, and voice and wireless communications; application service provider (ASP), namely, hosting the software applications of others; computer consulting services; computer network design for others