Computer and Software Products, namely, series of downloadable books and multimedia files featuring training programs, all in the field of business development for consumers, individuals, business owners, trainers, supervisors, managers, directors, vps, presidents, corporations both public and private; Computer and Software Products, namely, series of books and multimedia files featuring training programs, all in the field of business development and recorded on computer media for consumers, individuals, business owners, trainers, supervisors, managers, directors, vps, presidents, corporations both public and private; audio and video recordings featuring business education and training for consumers, individuals, business owners, trainers, supervisors, managers, directors, vps, presidents, corporations both public and private; Audio and video recordings featuring business education and training, namely, training in the fields of workplace skills, custom branding and customer service for consumers, individuals, business owners, trainers, supervisors, managers, directors, vps, presidents, corporations both public and private; Downloadable multimedia files featuring computer based training sessions in the field of customer service, motivation, safety, human resources, general business education, and developing and facilitating customized in-company leadership, employee, and executive development programs, and executive and employee coaching services for consumers, individuals, business owners, trainers, supervisors, managers, directors, vps, presidents, corporations both public and private; audio books in the field of customer service, business education and training services, motivation, relaxation, positive outlook and general work-life balance

Education and Entertainment Services, namely, developing and conducting generic as well as customized in-company leadership and employee and executive development programs in the nature of education services, namely, providing classes, seminars, and workshops in the field of customer service, safety, human resources, general business education, and developing and facilitating customized in-company leadership, employee, and executive development programs, and executive and employee coaching services, and public and in-company keynote presentations to business leaders, for consumers, individuals, business owners, trainers, supervisors, managers, directors, vps, presidents, corporations both public and private; providing of live and online training programs in the field of customer service, safety, human resources, general business education, and developing and facilitating customized in-company leadership, employee, and executive development programs, and executive and employee coaching services, and public and in-company keynote presentations to business leaders, for consumers, individuals, business owners, trainers, supervisors, managers, directors, vps, presidents, corporations both public and private; Education services, namely, providing live and on-line classes and presentations in the field of customer service, safety, human resources, general business education, and developing and facilitating customized in-company leadership, employee, and executive development programs, and executive and employee coaching services, and public and in-company keynote presentations to business leaders, and distribution of printed materials in connection therewith in hard copy or electronic format on the same topics for consumers, individuals, business owners, trainers, supervisors, managers, directors, vps, presidents, corporations both public and private; Providing professional coaching and group coaching services in the field of customer service, safety, human resources, general business education, and developing and facilitating customized in-company leadership, employee, and executive development programs, and executive and employee coaching services, and public and in-company keynote presentations to business leaders, for consumers, individuals, business owners, trainers, supervisors, managers, directors, vps, presidents, corporations both public and private; Providing on-line non-downloadable publications in the nature of booklets, advice books and manuals in the field of customer service, safety, human resources, general business education, and developing and facilitating customized in-company leadership, employee, and executive development programs, and executive and employee coaching services, and public and in-company keynote presentations to business leaders, for consumers, individuals, business owners, trainers, supervisors, managers, directors, vps, presidents, corporations both public and private