Software for the integration of artificial intelligence and machine learning in the field of big data; artificial intelligence software for customer satisfaction analysis; artificial intelligence software for use in customer service and e-commerce

Customer relationship management; research and advice on customer relationship management; advice regarding market approach; advertising, marketing and promotional services; commercial business management; corporate communications services; business organizational and managerial assistance; web site traffic optimization; assistance with business operations; brand positioning services; advice and analysis regarding the aforesaid services, including on the basis of customer reviews and/or with the aim of maintaining corporate reputation and customer loyalty, including online; administrative and secretarial services in answering customer ratings and reviews online or otherwise; the aforementioned service through customer service and also in the context of reputation management; business services, namely, consultancy services relating to the planning, management, monitoring, analysis and optimization of social media, customer feedback, market assessments, brand identity, promotional campaigns, advertising and marketing materials

Artificial intelligence platforms as software-as-a-service [saas] in customer satisfaction, customer service and e-commerce; programming of software for e-commerce platforms; development and implementation of software with artificial intelligence in the areas of customer satisfaction, customer service and e-commerce