Speech recognition apparatus; downloadable computer software for use as an application programming interface (API); downloadable mobile applications for the management of information; information technology and audio-visual, multimedia and photographic devices; computer software development tools; voice recognisers; sound transmitting apparatus; voice recognition software; speech processing equipment; wireless communication devices for voice, data, or image transmission; virtual assistant software; virtual reality software for telecommunications; software converters of natural language into machine executable commands; computer software for advertising; machine learning software for advertising; software for embedding online advertising on websites; assistive software; artificial intelligence and machine learning software; artificial intelligence software; software for processing images, graphics and text; data processing software for word processing; communications processing computer software; machine learning software; voice processing systems; downloadable computer software for the management of information; business process management [BPM] software; workforce management software; web content management [WCM] software; customer relation management [CRM] software; data management software; content management software; CMS software [content management system]; enterprise content management [ECM] software; business performance management [BPM] software; voice command devices; automatic telephone exchange apparatus; software for the integration of artificial intelligence and machine learning in the field of big data; computer chatbot software for simulating conversations; artificial intelligence software for healthcare; business intelligence software; artificial intelligence software for analysis; machine learning software for healthcare; machine learning software for finance; facial recognition apparatus; gesture recognition software; image recognition software; biometric voice recognition systems; intelligent character recognition [ICR] software; downloadable software applications; computer application software for use in implementing the Internet of things [IoT]; home automation software; downloadable computer software, for use in the following fields: control, monitoring, analytics, recording, supplying, programming, routing, interaction and response to customer voice or electronic information in call centre management; downloadable computer software, for use in the following fields: facilitation of customer interactions with call centres and workforce management

Provision of on-line support services for computer program users; research in the field of artificial intelligence technology; hosting online web facilities for others for sharing online content; hosting of digital content, namely, on-line journals and blogs; information technology support services (terms too vague in the opinion of the International Bureau ? Rule 13 (2) (b) of the Regulations); software as a service [SaaS] featuring software for machine learning; software as a service [SaaS] featuring software for deep learning; programming of software for Internet portals, chatrooms, chat lines and Internet forums; artificial intelligence consultancy; technology consultation in the field of artificial intelligence; platforms for artificial intelligence as software as a service [SaaS]; providing artificial intelligence computer programs on data networks; software as a service [SaaS] featuring software for deep neural networks; software as a service [SaaS] services featuring software for machine learning, deep learning and deep neural networks; enterprise content management; design and development of virtual reality software; providing information, advice and consultancy services in the field of computer software; development and testing of computing methods, algorithms and software; software as a service (SAAS) for contact center management, software as a service (SaaS) for call centre management; consultancy services, in relation to the following fields: design and customisation of software for call centre management; customisation and implementation of computer software, for use in the following fields: call center management, call centre management; software as a service (SAAS) for contact center management, software as a service (SaaS) for call centre management