Testing, authentication and quality control services in relation to laboratory analyzers for measuring, testing and analysing blood and other bodily fluids and in relation to apparatus for clinical diagnosis; providing quality assurance services in relation to laboratory analyzers for measuring, testing and analysing blood and other bodily fluids and in relation to apparatus for clinical diagnosis; process monitoring for quality assurance in relation to laboratory analyzers for measuring, testing and analysing blood and other bodily fluids and in relation to apparatus for clinical diagnosis ; providing online non-downloadable software that enables users to collect, enter, manage, store, peer compare and analyse data and sample test results and to produce reports relating to quality control in clinical laboratories via a website ; application service provider featuring software for use in the collection, statistical analysis, management, peer comparison and reporting of data and information relating to quality control in clinical laboratories; application service provider, namely, hosting, managing, developing and maintaining applications, software and websites in the field of quality control in clinical laboratories; software as a service featuring software for use in the collection, statistical analysis, comparison and management and reporting of data and information relating to quality control in clinical laboratories; providing information in the field of quality control for clinical laboratories via an online portal; providing information, data, databases, statistics, tools, publications, articles and news in the field of quality control for clinical laboratories via an online portal