Downloadable computer software for use in customer relationship management (CRM); downloadable computer software for providing business data analytics; downloadable computer software for providing automated solutions to enable organizations to integrate, translate, and structure data into actionable insights, customer relationship management (CRM), sales performance management, sales automation, marketing automation, customer service and support, customizable marketing and advertising, social media management and publication, and business analytics; downloadable computer software for creating searchable databases of information and data; downloadable computer software that allows enterprise users to communicate directly with customers in real time via instant messaging; downloadable computer software featuring technology that offers enterprise users means to engage and communicate with customers; downloadable computer software for integrating instant messaging apps with CRM solutions; downloadable computer software for integrating instant messaging apps with direct sales tools, compliance solutions, security solutions, analytics and BI solutions and apps with productivity tools

Providing temporary use of non-downloadable software for customer relationship management (CRM), application service provider featuring application programming interface (API) software for integration of business enterprises and workflows in the Internet of Things (IoT); computer services, namely, providing an interactive web site featuring technology that allows users to consolidate and manage social networks, accounts, and connections to existing and emerging application programming interfaces (APIs); software as a service (SAAS) services featuring software for business analytics, business intelligence, customer relationship management, and customer engagement; platform as a service (PAAS) services featuring software for business analytics, business intelligence, customer relationship management, and customer engagement; providing temporary use of on-line non-downloadable software development tools; application service provider featuring application programming interface (API) software for communications, customer engagement, data analytics, business intelligence, and customer relationship management; software as a service (SAAS) services featuring software for collecting, managing and reporting on data from connected computer systems, digital mobile devices, and Internet of Things (IoT) devices; software as a Service (SAAS) services featuring software for collecting, tracking, analyzing, reporting, integrating, controlling, managing and sharing a data and information in the fields of marketing, advertising, and customer relationship management; providing non-downloadable software featuring software for integrating instant messaging apps with CRM solutions, direct sales tools, compliance solutions, messaging apps with security solutions, analytics and BI solutions and with productivity tools