Software for use in automating and managing business processes; application and database integration software; software for facsimile, e-mail, voice mail and Internet messaging; software used in the field of telecommunications for the electronic transmission of documents; software for commercial use for developing applications and programs; e-commerce software enabling users to perform electronic business transactions via a global computer network; software for wireless network communication; software for connecting to databases, computer networks, global computer networks and the Internet; software for creating, facilitating and managing remote access and communication with local area networks and global networks; telecommunications software and apparatus, including modems, enabling connection to databases, computer networks and the Internet; software for creating searchable databases; software intended for use in providing multiple-user access to a global computer network; software for data and document capture, transmission, storage and indexing; software platforms for creating and developing applications and programs; interactive software in the field of application and program creation, namely, providing program confidence applications; downloadable software for instant messaging and electronic mail services; software for social feeds and recorded messaging; software for importing other social media and e-mails; communications software for creating applications and programs used for connecting the virtual and augmented reality software of global computer networks; application software for mobile telephones; software for enhancing the audiovisual capacities of multimedia applications; software for creating customer relationships; software for electronic monitoring of personal information enabling the detection of identity theft via the Internet; downloadable software in the field of artificial intelligence