Downloadable computer software for use as a database in the field of patient safety, risk management, incident and adverse event reporting; downloadable publications in electronic form in the nature of journals and newsletters downloadable from on-line databases and healthcare facilities' websites on a global computer network or the internet; prerecorded cd-roms containing information related to patient safety, risk management, incident and adverse event reporting; prerecorded dvds containing information related to patient safety, risk management, incident and adverse event reporting; all of the aforementioned in respect of medical and healthcare services

Educational and training in the nature of the provision of workshops, tutorials, seminars, conferences and courses of instruction in the field of patient safety, risk management, incident and adverse event reporting; information on educational services in fields of patient safety, medical incident data collection, process improvement in the medical sector, healthcare risk management and healthcare change management; advisory, consultancy and information services relating to the aforesaid services; all of the aforementioned in respect of medical and healthcare services

Design and development of computer software, computer programs, and computer software applications; consultancy and advisory services in respect of computer software, computer programs and computer software applications; computer programming and consultancy services; computer software, computer program and computer software application customisation services; computer software, computer program and computer software application support services, namely, troubleshooting of computer software problems; Software as a Service (SaaS) featuring software for use as a database in the field of patient safety, risk management, incident and adverse event reporting; computer software, computer program and computer software application design, development, consultancy, advisory services, programming and customisation in respect of patient safety, incident data collection, process improvement in the medical sector, healthcare risk management and healthcare change management; all of the aforementioned in respect of medical and healthcare services