Printed instructional and teaching materials in the field of service management, information technology, ICT and associated areas of study; books, periodicals, magazines, printed reports, pamphlets, guide leaflets, informative bulletin, newsletters, journals in the field of service management, information technology, ICT and associated areas of study; posters, printed certificates, printed diplomas

Developing standards for examinations, devising examination requirements and examination exercises, designating examination candidates, holding examinations, namely, preparing, administering, and scoring academic standardized tests in the field of information technology, ICT, service management and associated areas of study, and assessing the results; educational institutions and examination institutions for training, conducting educational examination services and certifying professionals; education services, namely, teaching and courses of instruction in the field of information technology, ICT, service management and associated areas of study; development of academic examinations, assessments and tests for education purposes; publishing of books, booklets, syllabuses, training courseware and journals, periodicals and magazines, also downloadable via the Internet; issuing and dissemination of printed educational and instructional materials in the field of information technology, ICT, service management, and associated areas of study; publication in both electronic and printed format of testing examination and assessment materials; preparing and administering of academic standardized tests and publication of the standardization of electronic examinations and printed examinations in the field of information technology, ICT, service management and related fields of study; advice and information in the field of providing trainings and educational examination services; conducting standardized tests and educational exams services in the field of information technology, ICT, service management and related fields of study, including the aforesaid services offered with the aid of computers via online; education services, providing training and courses of instruction and information in the field of educational examination services and standardized tests in the field of information technology, ICT, service management and related fields of study; developing academic standardized tests and educational examinations in the field of information technology and related fields of study; providing of lectures, training, workshops, courses of instructions in the field of information technology, ICT and associated areas of study; educational meetings, namely online and offline courses, lecturers, seminars, workshops, conferences in the field of information technology, ICT, service management and associated areas of study; publication of texts other than publicity texts; conducting courses of instructions, education lectures, training sessions and seminars in the context of assessing competences of professionals and organizations; conducting educational training sessions for developing skills, behaviors and cognitive abilities in the workforce; providing of information relating to vocational guidance; education services, namely, providing training in the field of professional orientation and reorientation