Computer software for managing customer enquiries, preparing and sending automated customised responses to customer enquiries, responding and following up of customer enquiries, creating and maintaining a network of suppliers for customer lead sharing, adding enquiry details into a vendor customer relationship management database, managing email, telephone and personal enquiries, the creation of web pages including special event and promotional web pages to be sent in response to customer enquiries, creating and maintaining web-based enquiry management tools, plotting conversion of enquiries into sales, reporting enquiry statistics including type of enquiry, location of enquiry, providing information for benchmarking of enquiry conversions, creating and maintaining an interface between customer enquiries and vendor databases; customer relationship management software; computer software constituting information delivery systems, marketing, sales and management tools and referral systems

Business management, consultation and advisory services; marketing services including marketing analysis, advice, consultancy, information, and assistance; business enquiries, business administration services, advertising services including advertising services provided over the internet, electronic advertising services; management of customer enquiries including online, telephone and personal enquiries; preparation of customised responses to customer enquiries; creating and maintaining customer and supplier networks; providing statistical information on customer enquiries; providing a web-based system and online portals in the field of consumer-to-business commerce for consumers to enter, manage and modify their consumer preference information for use by merchants to create and manage offers for deliver to consumers managing customer relationships; provision of customer enquiry reports