Computer software for transaction management, accounting management, financial management, payroll management, managing payment methods, computer software being recorded computer programs, namely, software for engaging conversations on the web, managing social customer relationship management, collecting, storing and processing user information and user messages, and managing social media marketing campaigns; computer software for creating interactive websites, content management software, business collaboration software, business social networking software; computer hardware, namely, computers, modems, computer peripheral devices, sold in connection with the aforementioned computer software; data processing apparatus; computer for animating and typesetting; computer programs for managing communications and exchange of items of information on computer networks, wireless networks and global communication networks; computer software for collaborative project management, sharing files and transferring files over computer networks, wireless networks and global communication networks; users manuals and electronic instruction manuals, namely, downloadable tutorials and user manuals in the field of social customer relationship management and social media marketing operations

Advertising services and marketing services; business management; business management, business administration and office functions provided through on-line applications; electronic data storage services; online distributorships, all featuring computer hardware, electronic devices, computer software and related publications; advertising services and marketing services, namely, advertisement promotion of goods and services for others via computer networks, wireless networks and global communication networks; advertising by transmission of advertisements and promotional material for others via electronic messaging and computer networks, wireless networks and global communication networks; consulting and management in connection with business provided via computer networks, wireless networks and global communication network, namely, customer service and customer relationship business consulting management services; provision of information in the field of business, written and oral business communication and trade via computer networks, wireless networks and global communication networks; services for collecting advice, opinions, ideas, questions and queries provided as on-line applications, namely, conducting online business and market research surveys; consumer advice shop featuring support services online in the nature of business information and advice for consumers; coaching services for customer dialogue initiatives, namely, business information and advice for consumers, namely, consumer advice shop

Transmission of information by telephone, telematic means; electronic messaging services via the Internet; communications by computer terminals; communications services, namely, rental of access time to a database server center; electronic mail; secure transmission of information held in databases; provision of access to interactive databases or non-interactive databases; on-line communication and information services, namely, providing internet chat rooms and instant messaging services, and information about electronic messaging; provision of access and connections to a telecommunication network including a computer network, databases, an Internet site, a telecommunication network portal, an electronic messaging service, electronic pages; information on the above services especially via a communication network, namely, information about providing e-mail and social media messaging services; services for exchanging information, signals, images, sounds and data online, secured or unsecured, namely, electronic transmission of uploaded and downloaded text, images and videos among internet users; providing remote access to databases, telecommunications computer services, namely, provision of internet access to computer links online offering a wide range of goods and services

Technical consulting in connection with computer software, rental of computers and microcomputers, development design of computer software, programs for computers and microcomputers, maintenance of computer software; technical support in the nature of maintenance for detecting computer software defects and correcting them; telephone support, namely, support in the nature of maintenance in connection with computer software defects; services for temporary use of computer software online, not downloadable, for use in publishing, graphic arts designing and printing; hosting web sites; creation and maintenance of websites; technical support and consulting and advice services, namely, user database design and development consulting; provision of information on a broad range of subjects via computer networks, wireless networks and global communication networks, namely, information about computer software maintenance, design and development; providing search engines for the Internet for community platforms