Downloadable questionnaires, psychometric tests and printed reports, all in the fields of personnel management and personnel performance, leadership and personnel development, provided on-line from databases or the internet; downloadable educational, self-help and self-improvement guides in the fields of personnel management and personnel performance, leadership and personnel development; computer software that analyses personnel data for the purpose of assessing qualifications for personnel recruitment and placing; electronic databases recorded on computer media containing personnel information involving personal attitudes, aptitudes and character traits; electronic publications and pre-recorded audio-visual media, namely, CDs, books, leaflets, newsletters relating to personnel management and workplace performance, organisational change management and development; downloadable manuals and instruction manuals, leaflets, booklets provided by electronic means and other on-line communications all relating to personnel management and workplace performance, organisational change management and development

Printed matter, namely, books, leaflets, manuals, questionnaires, tests and reports all in the field of personal assessment relating to jobs and careers, personnel leadership and team development, organisational change management and personnel performance and productivity improvement; printed publications, namely, books and magazines in the field of business; printed questionnaires, namely, printed questionnaires for career related personal assessment; printed educational guides for career counseling, printed self-help and self-improvement guides for personnel recruitment and placement and printed psychometric tests for personnel recruitment and placement; printed reports in the field of psychometric testing; training guides in the field of personnel and executive coaching, leadership and team development, organizational change management and development and psychometric testing; printed manuals in the field of business personnel development; instruction manuals, leaflets, booklets in the field of organizational change management and career counseling

business management consultancy and business appraisal services; business management, business appraisal and business consultancy services in relation to organisational change management and development, personnel management and performance management; business culture change consulting; business process management; human resources management; arranging organising and conducting psychometric tests, surveys, questionnaires and polls for testing professional competency; compilation, analysis and provision of business data and business statistical information; preparation of business and personnel management reports; business information, advisory and consultancy services relating to all the aforesaid; all the aforesaid services are provided through non-electronic means as well as on-line from a computer database and by means of the Internet; assessment analysis relating to business management; business assistance relating to franchising; business management; business advisory services relating to franchising; provision of business advice relating to franchising; provision of business information relating to franchising; advisory services relating to publicity for franchisees; provision of business assistance in the establishment and operation of franchises

Educational, instructional, coaching, training and teaching services, namely, courses, workshops and seminars in the field of executive coaching and leadership development; business training in the fields of personnel coaching, executive coaching, leadership development, personnel team development services, organisational change management, business development, business management, presentation skills, intercultural management, executive leadership, negotiating, stress management and writing skills; business training in the field of the design and use of psychometric tests, surveys, questionnaires and polls for personnel recruitment and personnel placement; educational services, namely, organising and conducting classes, workshops, training courses, seminars, symposiums, conferences and exhibitions all in the field of business training; publishing of questionnaires, magazines, reports and guides and publishing of electronic publications; provision of on-line non-downloadable electronic publications in the nature of questionnaires, psychometric tests and reports in the field of human resources; providing on-line non-downloadable electronic publications in the nature of questionnaires, magazines, reports and guides all relating to leadership development, team development, organisational change management, personnel performance and personnel productivity improvement; entertainment services, namely, production, presentation, distribution and syndication of television programmes and motion pictures films; entertainment services, namely, rental of video tapes, sound and video recordings and electronic publications in the nature of magazines and books; providing on-line non-downloadable electronic publications in the nature of newsletters in the field of business leadership; non-downloadable manuals and instruction manuals, leaflets and booklets provided by electronic means and other on-line communications featuring business development and executive leadership; business training information, advisory and consultancy services

licensing of accreditation standards used to certify business consultants, personnel consultants and executive coaches