Consulting services in the field of human resources and service quality assessment, namely, conducting employee opinion surveys, on-line employee opinion surveys, employee selection testing, on-line employee selection testing, candidate testing, assessment and administration, and on-line candidate testing; business consulting in the field of performance management, namely, conducting multi-rater and employee feedback surveys and reports, assessing job candidates and selecting employees for promotion, conducting organizational climate and culture surveys; business consultation in the field of human resources and service quality in the nature of service quality and climate selections systems development; business research and surveys, namely, providing web-based surveys and testing and assessment documentation, reports, and reference materials for multi-rater surveys, employee opinion surveys and candidate testing, and assessment in the field of personnel and human resources; providing web-based and on-demand business information in the field of organization, team and individual performance management, feedback surveys and reports, presentations concerning employee feedback, survey generated reports, and candidate testing, and assessment via a web-based application and platform