computer software for improving efficiency and accuracy of planning, distribution, collection, and electronic signature capture of deliverable items, namely, periodical publications and supplies; software for mobile, client, and server computers to allow accessing, creating, editing, managing and processing sales and field service data; communications software, namely, system applications and operating software for transferring data to and from databases, computer programs, and computer files via public and private telecommunications and computer networks; software interfaces for automatically exchanging data with circulation management and accounting software; software for managing security of electronic communication; software to automate logistics, analyze, and present sales and field service data; computer devices, computer peripherals, and accessories used for sales and field service; downloadable computer programs and files, electronic documents, and electronically distributable marketing and training materials for sales and field service;