COMPUTER PROGRAMS, NAMELY, COMPUTER PROGRAMS FOR USE IN CONFIGURING DESKTOP AND START MENU ITEMS, OPERATING PRINTERS, CREATING MULTIPLE COPIES OF DATA, AND TRACKING USER SESSIONS, APPLICATION USAGE PER USER AND PROCESSOR UTILIZATION; COMPUTER SOFTWARE AND COMPUTER SOFTWARE ARCHITECTURE AND DOWNLOADABLE COMPUTER SOFTWARE FOR USE IN PROVIDING A SECURE USER ENVIRONMENT, PREVENTING UNAUTHORIZED APPLICATIONS AND MALWARE FROM RUNNING ON TERMINAL SERVERS, FOR CONTROLLING USER ACCESS TO APPLICATIONS AND SERVICES, AND FOR USE IN PREVENTING SECURITY BREACHES AND SERVER CRASHES; COMPUTER SOFTWARE AND COMPUTER SOFTWARE ARCHITECTURE AND DOWNLOADABLE COMPUTER SOFTWARE FOR USE IN AGGREGATING SESSION, APPLICATION, SYSTEM, NETWORK AND USER DATA INTO REPORTS FOR MANAGEMENT REPORTING, AUDITING AND COMPLIANCE NEEDS; COMPUTER SOFTWARE AND COMPUTER SOFTWARE ARCHITECTURE AND DOWNLOADALBLE COMPUTER SOFTWARE FOR USE IN COMPUTER SERVER MANAGEMENT, INTEGRATION AND SUPPORT, AND IN ENHANCING SERVER PERFORMANCE, RELIABILITY AND SECURITY; COMPUTER SOFTWARE AND COMPUTER SOFTWARE ARCHITECTURE AND DOWNLOADABLE COMPUTER SOFTWARE FOR USE IN PROVIDING A CUSTOMIZED COMPUTING ENVIRONMENT, AND FOR USE IN SAVING, RESTORING, SETTING AND DELETING END USER REGISTRY SETTINGS; COMPUTER SOFTWARE AND COMPUTER SOFTWARE ARCHITECTURE AND DOWNLOADABLE COMPUTER SOFTWARE FOR CONTROLLING THE ALLOCATION AND MANAGEMENT OF COMPUTER PROCESSING UNIT RESOURCES, AND FOR GATHERING AND PROVIDING REAL-TIME SYSTEM MANAGEMENT INFORMATION; COMPUTER SOFTWARE AND COMPUTER SOFTWARE ARCHITECTURE AND DOWNLOADABLE COMPUTER SOFTWARE FOR OPERATING AND SELF CONFIGURING PRINTERS AND PRINTING SYSTEMS