Computer programs, namely, compilers, assemblers, visual development software, computer utility programs for use in creating, modeling, monitoring, controlling, administering and managing applications and for providing secure communications and data exchange between programs and computers in a distributed or networked environment; computer program and application development software; computer software development tools and computer software utilities programs for use in designing, developing, writing, tracking changes in and implementing user-specific applications, secure communications applications, and general purpose applications programs; object-oriented and client/server programming development software; database management software; database development software, computer software for use in designing and implementing programs for access to and for exchange of secure communications and data in environments containing local area networks, enterprise networks, wide area networks and the Internet linked by common or diverse protocols; programming software for use in developing, maintaining, enhancing, providing security for and operating computer programs and computer systems, and computer utility programs, and electronic user manuals sold therewith as a unit

Educational services and training services, namely, conducting seminars and courses in the field of computers, computer software, computer networking, computer software applications, software development and implementation, and business process automation; organizing and presenting conferences, seminars, and user working group meetings on computers, computer software and computer networking

Design and development of computer software for others; professional and technical consulting services in the field of computers, computer software, databases and database management, networking, programming and application development, user interfaces, client/server and remote computing applications, computer systems operations tools and utilities, global computer information network, enterprise, wide area and local area networking access, operations and systems management, development tools and utilities, and monitoring, control and management of computer systems; maintenance and support services for computer software, namely telephone consultation, debugging computer software, updating computer software, providing on-line database of electronic reference information, and web sites, all in the fields of computers, computer software and computer systems and computer software development consulting services