computer software used for computer operating systems, namely, software for querying via one or more queries based on predetermined data sets using natural language and semantical queries across multiple devices, namely desktop, terminal and handheld computers; software for development and enhancement of computer software applications; computer application software that provides software data integration tools for semantically encoding; computer software for active and automated collaborative filtering, namely creating and parsing data queries; computer software development tools for data and information workflow; downloadable software for use in database and data query management in the field of data query management; computer software for providing interoperability between different software applications, operating systems, and middle ware; content delivery computer software for exchanging data with other applications, computer operating system programs and utility programs; computer software for desktop publishing; computer search engine software; computer software for transmission via a global computer network of text, electronic documents, nodes, email clients, email servers, databases, graphics, multimedia, streaming media, and visualizations; productivity software, namely, data management software for managing the output of data searches; computer software that allows utilization of Internet applications of others, by providing database creation, query and management of electronic data files accessible from a global computer network, local computer network or any computer network; software for providing access to data, encoding data, deploying data and using data, information and information workflow for retrieval of resources available on a global or local computer network; computer software for developing custom web sites by user and audiovisual information, web search, and web personalization

Printed materials and publications, namely, books, magazines, articles, newsletters, brochures, manuals, reports, summaries, data sheets, white papers, and catalogs in the fields of computer and information technology

Installation, maintenance, and repair of computer hardware, computer peripherals, computer systems, and computer networks

Electronic mail services, namely, message filtering, processing, and delivery of electronic mail; telecommunications services, namely automated telecommunications service, namely routing and forwarding voice and data communications via electronic, electric, telephone and digital transmission; electronic, electric, wireless, and digital transmission of data, sound, and video communications; electronic mail services; providing multiple-user access to a global computer information network; electronic transmission of messages and data; electronic transmission of data and documents via computer terminals

Storage services in connection with electronic media, namely, images, text, and audio data; electronic storage of voice and data communications

Educational and training services, namely, classes, seminars, conferences and workshops in the operation and use of computer hardware and software systems; educational services, namely, conducting workshops and seminars related to computer software design and development

Computer system and software consultation; computer services, namely, designing, developing and updating computer systems and software for others; computer services, namely, designing and implementing web sites for others; hosting the web sites of others on a computer server for a global computer network; computer services, namely, providing search and analysis engines for obtaining and analyzing data and information on a global computer network; technical support services for others, namely, troubleshooting of computer hardware and software problems of computer network users via telephone, email, and remote or localized computer network; installation, maintenance, and repair of computer software; data automation and collection service using proprietary software to evaluate, analyze and collect service data; data conversion of computer program data or information; data mining of centralized and disbursed data over a global computer network; data warehousing of centralized and disbursed data over a global computer network; design for others in the field of computerized databases; maintenance of computer software in the field of computerized databases