CALL ADVISOR - Trademark Details
Status: 602 - Abandoned-Failure To Respond Or Late Response
Image for trademark with serial number 78590179
Serial Number
78590179
Word Mark
CALL ADVISOR
Status
602 - Abandoned-Failure To Respond Or Late Response
Status Date
2006-06-19
Filing Date
2005-03-18
Mark Drawing
4000 - Standard character mark Typeset
Attorney Name
Law Office Assigned Location Code
L10
Employee Name
CLARKE, IDI A
Statements
Goods and Services
Call Advisor interfaces directly with the telephone, certifying every call in real-time as it is dialed, from every dialing device, in every office location - cell phone, pay phone, auto dialer, virtual office, or branch office; Call Advisor hosts and manages a secure, proprietary database, unique to each client or campaign, and blocks calls that would otherwise violate any Do Not Call (DNC) list or call curfew restriction; New DNC numbers are added to internal lists in real time with a simple touch-tone keypad command; This automated system allows representatives to make more calls to acceptable numbers and documents the status of each prospect without wasting time manually managing lists; Managers access detailed call accounting reports for every calling agent remotely via the web; Call Advisor delivers call detail and recordkeeping for every agent and every call to remotely based managers with secure web access; Managers easily track number of calls for the corporation, for each region, team or office and each agent; Reports include detail of the call date and time, number dialed and call duration plus an auditable archive of DNC blocks and numbers added to the company internal DNC list; Managers regularly employ Gryphon Networks' reports for comparative productivity analysis among agents, coaching for improvement and real-time record access on demand
Classification Information
International Class
38 - Telecommunications. - Telecommunications.
US Class Codes
100, 101, 104
Class Status Code
6 - Active
Class Status Date
2005-03-23
Primary Code
038
First Use Anywhere Date
1995-06-01
First Use In Commerce Date
1997-06-01
Correspondences
Name
NORM D'AMOURS
Address
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Trademark Events
Event DateEvent Description
2005-03-23NEW APPLICATION ENTERED IN TRAM
2005-10-12ASSIGNED TO EXAMINER
2005-10-13NON-FINAL ACTION WRITTEN
2005-10-13NON-FINAL ACTION MAILED
2006-06-09ASSIGNED TO EXAMINER
2006-06-19ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
2006-06-20ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND