computer software, and manuals sold as a unit, for enterprise resource management, for infrastructure management, for accounting, for human resource management, for project management, for facilitating budgeting or cost controls, for management or tracking of physical plant assets, tracking information technology or telecommunications assets, for facilitating scheduling, or for help desk applications; computer software, and manuals sold as a unit, for enterprise resource management, for asset management, for infrastructure facilities management; computer software, and manuals sold as a unit, for managing the acquisition, financing, procurement, inventory, distribution, tracking of allocation of information technology properties, physical plant infrastructure or equipment, or for managing the allocation of personnel; computer software, and manuals sold as a unit, for management, tracking, inventory management, cost analysis, report generation, work order processing, maintenance scheduling, billing, or dispatching; computer software and manuals sold as a unit for computer network management, monitoring, maintenance, and administration; computer software, and manuals sold as a unit, for customer support, help desk, quality assurance, product development, sales or marketing, or for computer or communications network management, all in the fields of computer or communications network management