full line of computer software to manage, analyze, retrieve, monitor, maintain, report on, structure, model, forecast, present and display data and information from computer databases and the internet, and for the development, analysis, management, integration, deployment and maintenance of computer software; web services software, application server software, database software, business intelligence software, internet and intranet portal software, data warehousing software, content management software, online trading software, online training software, telephony software, fax messaging software, electronic mail software, scheduling software, wireless communications software, and voice enablement software; computer software applications in the fields of marketing, sales, customer service, contracts, human resources, clinical research, health care, education, communications and telecommunications, call centers, public sector administration, public and private utilities, processing, analysis and management of financial transactions, management of supply chains, orders, procurement, inventory, assets, projects and manufacturing, business consolidation management, business risk management, business quality management, business project management, business stakeholder-shareholder relationship management, and strategic business, simulation, enterprise and resource planning; and instructional manuals sold as a unit

Printed materials, namely books, pamphlets, user manuals, instruction manuals, newsletters and magazines concerning computer software, computers and related topics; pens; pencils; notepad holders

Educational services, namely conducting training through classes, workshops and seminars in the field of computers and computer software

Computer services; namely, consultation in the field of computer software; programming, design, development, analysis, implementation, management, integration, deployment, maintenance, updating and repair of computer software for others; service provider, namely hosting, managing and administering computer software for others; technical assistance and consultation services, namely troubleshooting, managing, and maintaining computer software for others; leasing and rental of computer software; testing, analysis and evaluation of the goods and services of others for the purpose of certification; computer database development services; computer services, namely, creating and maintaining web sites for others; hosting the web sites of others on computer servers for local area networks, intranets, and the Internet; consultation services and providing technical assistance related to the design, creation, hosting, maintenance, operation, and management of web sites for others; and providing information in the fields of computers and computer software