Educational and instructional services, namely providing educational information and online courses via the Internet, and conducting classes, conferences, seminars, and workshops, in the following fields and subjects-- human relations, people skills, interpersonal communication, self-improvement, effective communication, effective speaking, memory improvement, effective presentations, problem-solving, stress control, time management, personnel and customer relations, management, development of courage, self-confidence and leadership abilities, and selling skills; printed instructional material distributed in connection therewith