Educational pre-recorded videotapes and DVDs covering all aspects of etiquette and manners for all ages and both genders; Intended to develop and improve ones confidence, in the areas of introductions, sharing, informal dining, formal dining, telephone, school, family, travel, office, sportsmanship, conversational skills, giving and receiving compliments, respecting property, birthday and holiday manners, everyday common courtesy, VIP invitations, thank you notes, RSVP responses, sleepover manners, computer courtesy, "The Important Handshake", good grooming, dress codes, VIP/formal etiquette, and professional and business environments; Educational pre-recorded videotapes and DVDs covering all aspects of etiquette and manners for all ages and both genders; Intended to develop and improve ones confidence, in the areas of introductions, sharing, informal dining, formal dining, telephone, school, family, travel, office, sportsmanship, conversational skills, giving and receiving compliments, respecting property, birthday and holiday manners, everyday common courtesy, VIP invitations, thank you notes, RSVP responses, sleepover manners, computer courtesy, "The Important Handshake", good grooming, dress codes, VIP/formal etiquette, and professional and business environments