Professional services related to reporting and analysis, which include the following: 1. Data extraction, transformation and consolidation 2. Operational data stores 3. Data mining 4. Data warehousing and data marts 5. Budgeting, forecasting, modeling and statistics 6. Integration of user interfaces including business intelligence portals, simple reporting applications, advanced analytical applications, budgeting and forecasting applications 7. Benchmarking 8. balanced score carding