Computer programs, namely, compilers, assemblers, visual development software, application development environments, tools and utilities for use in creating applications, e-commerce programs, internet and web-based applications and other programs, and for developing graphical user interfaces; program and application development software, tools and utilities for use in designing, developing, writing and implementing user-specific applications and general purpose applications programs; object-oriented and client/server programming development software, tools and utilities; development software, tools and utilities for use in designing and implementing programs for access to and for use in connection with local area networks, enterprise networks, intranets, extranets, corporate information networks, wide area networks and globally interconnected computer networks linked by common or diverse protocols; e-commerce applications; programming tools for use in developing, maintaining, enhancing and operating computer programs and computer systems, and utilities programs, and user manuals sold therewith as a unit; and related professional, technical, consulting, support and software design and development services