Telecommunication industry specific domain knowledge is stored in central CONCISEMATCH KNOWLEDGE BANKS The CONCISEMATCH KNOWLEDGE BANK module of the ConciseMatch product provides the complex information that service providers require to sell telecommunication equipment, products and services For example, the xDSL Knowledge Bank contains information on all products and services for xDSL When the telecommunication service providers produce product and service recommendations, configuration, customer quotations, etc, they are based on the domain knowledge stored in the xDSL CONCISEMATCH KNOWLEDGE BANK