Downloadable publications, namely, books, pamphlets, stationery, questionnaires and reports in electronic format in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; downloadable electronic publications, namely, books, pamphlets, stationery and reports in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; pre-recorded audio and video cassette tapes featuring audio and video materials relating to interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; videos, namely, pre-recorded DVDs and digital storage media featuring videos in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; audiovisual teaching apparatus, namely, computers; CDs, namely, blank CDs and pre-recorded CDs featuring materials in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; DVDs, namely, blank DVDs and pre-recorded DVDs featuring materials in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; recorded computer programs featuring analytical research, consulting and strategic planning method software for use in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; CD-ROMs, namely, blank CD-ROMs and pre-recorded CD-ROMs featuring audio and video materials in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; sound and video recordings, namely, audio and video recordings featuring materials in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; downloadable publications in electronic form supplied on-line from a computer database or the Internet, namely, books, pamphlets, stationery, questionnaires and reports featuring materials in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; downloadable instructional and teaching materials in electronic form supplied on-line from a computer database or the Internet featuring materials in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; electronic and optical recording media, namely, blank digital storage media for electronic and optical recording, namely, blank DVDs, blank CDs and blank USB drives ; pre-recorded electronic and optical recording media, namely, DVDs, CDs and USB drives featuring materials in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; computer software for analytical research, consulting and strategic planning methods for use in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement

Printed matter, namely, pamphlets, stationery, reports; instruction manuals; printed publications, namely, pamphlets, stationery, reports; instruction manuals; instructional and teaching materials; books; brochures; printed certificates; printed questionnaires; plastic and paper slide transparencies; all the foregoing relating to interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement

Counseling services in the fields of strategic planning methods for business, business management, management consulting, the development of businesses and organizations, namely, educational, governmental and not-for-profit organizations, and goal achievement in businesses and organizations, namely, educational, governmental and not-for-profit organizations, all for the purpose of improvement of the effectiveness of organizations; advisory, information and consultancy services relating to strategic planning methods for business, business management, management consulting, business and organization development, and business and organization goal achievement, all for the purpose of improvement of the effectiveness of organizations

Education services, namely, providing courses, lectures, programs, tutorials, seminars, conferences, conventions, presentations and exhibitions in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; teaching services in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; coaching services, namely, professional, one-to-one, team and group coaching services in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; mentoring services in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; provision and organization of courses, lectures, programs, tutorials, seminars, conferences, conventions, presentations and exhibitions; publishing services, namely, publication of books, pamphlets, stationery, questionnaires and reports in electronic format; electronic and on-line publishing of books, pamphlets, stationery, questionnaires and reports in electronic format; publication and lending of printed matter and books; all the foregoing relating to interpersonal communication skills and technologies, to strategic planning methods, to business management, to management consulting, to leadership training or development, to business and organization development or to business and organization goal achievement; counseling services relating to leadership training or development; advisory, information and consulting services relating to leadership training or development; providing non-downloadable publications in electronic form supplied on-line from a computer database or the Internet, namely, books, pamphlets, stationery, questionnaires and reports featuring materials in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement; providing non-downloadable instructional and teaching materials in electronic form supplied on-line from a computer database or the Internet featuring materials in the field of interpersonal communication skills and technologies, strategic planning methods, business management, management consulting, leadership training or development, business and organization development or business and organization goal achievement

Counseling services in the field of interpersonal communication skills; advisory, information and consultancy services relating to interpersonal communication skills