Automated communication services in the field of corrections, law enforcement, social services, healthcare, case management fields, and other government and business entities, namely, conducting confirmed two-way communications with individuals under the control of a duly authorized official, namely, for use in monitoring individuals under house arrest, individuals under restricted activity status, or individuals required to comply with program conditions, individuals required to report matters regarding their physical or mental health using automated voice interactive telephone systems or computers which authenticate the individual with biometrics, in order to determine compliance with applicable conditions, deliver messages as applicable to those or other conditions, document contact results, generate exceptions, and generate alarms to authorities using phones, pagers, faxes or e-mail

Electronic monitoring and supervision services in the field of corrections, law enforcement, social services, healthcare, case management fields, and other government and business entities, namely, monitoring of individuals under the control of a duly authorized official, in the nature of monitoring individuals under house arrest, or individuals under restricted activity status, or individuals required to comply with program conditions, or individuals required to report matters regarding their physical or mental health using automated voice interactive telephone systems or computers which authenticate the individual with biometrics, in order to determine compliance with applicable conditions, deliver messages as applicable to those or other conditions, document contact results, generate exceptions, and generate alarms to authorities using phones, pagers, faxes or e-mail; electronic supervision services in the nature of identification verification, namely, providing authentication of individuals' personal and/or location identification information with respect to required or requested information from their duly authorized official having responsibility for their respective case plan by determining locations of individuals under supervision using automatic phone number identification or automatic location identification via automated computer telephone systems in order to confirm an individual is in compliance with applicable conditions and documenting contact results, generating exceptions and generating alarms and messages to authorities