Telecommunications network management services, namely, the operation and administration of telecommunication systems and networks for others; management and operation of telephone call centers for others; providing users with detailed call reports, including derivative reports for the purpose of business analytics, namely, summary statistic reports related to aggregate and individual calling patterns, including average/total call time, number of calls made

Telecommunication services, namely, transmission of voice, data, graphics, images, and audio by means of the Internet; telecommunication services in the nature of providing telephone services with various telephone features, namely, a dedicated toll-free number, voicemail, email delivery of voicemail, multiple mailbox extensions, telephone message notification, fax capabilities, call waiting, caller identification, call forwarding, message waiting notification, transmitting music while callers are on hold, broadcasting advertising while callers are on hold, call transfer capability, three-way calling, conference bridge, namely, a dial-in, password protected conference bridge that allows multiple parties to be part of the same telephone conversation, auto-attendant and interactive voice response functionality wherein caller is prompted to press or say a number to be directed to another department, origination services for local and toll-free telephone service providers, namely, transporting via the Internet calls that originate in the public switched telephone network (PSTN) to their destinations; termination services including local, long distance, and international termination services, or voice termination, namely, the handing off or routing of telephone calls from one carrier or provider, to another