Strategic and tactical planning, namely, determining a business' process, organizational, technical, contractual, financial, performance and customer objectives and developing steps and a schedule for achieving those objectives in order to improve how that business operates; business process modeling, improvement and reengineering, namely, documenting the steps required to complete work in order to identify ways to implement time, process, organizational and cost efficiencies; performance measurement, functional requirements definition, namely, creating technical system capability statements for developers to use to create automated tools that meet end-user needs; business risk management; project management, namely, identifying specific business goals, planning and overseeing tasks and resources, identifying and mitigating risks and controlling budgets within a defined schedule to deliver a product or service; program management, namely, providing supervision over the integration of multiple, interdependent projects to achieve a business' objectives; enterprise transformation, namely, providing management over a multi-year, large scale change to how a business performs work, organizes its personnel, measures its performance, interacts with its customers, utilizes its automated tools and manages its finances and vendor contracts