computer software for accessing, creating, editing and managing general use databases and transferring data to and from databases; electronic spreadsheet software; software for use in word processing, for electronic mail, calendar and scheduling, desktop publishing, image editing, graphics creation and editing, drawing, computer aided design and drafting, creation of multimedia presentations, project management, customer management, business planning, direct mail and business financial management; compiler programs, debugger programs and utility programs for creating internal network and Internet applications; computer programs for assisting developers in creating program code for use in internal computer networks and the Internet; computer software for use in developing computer programs; computer software for creating graphics, imaging and presentation programs for printed and electronic documents and presentations, and user manuals sold together with the programs as a unit; computer programs for running development programs and application programs