Disaster recovery assistance services for libraries and museums, namely, business planning and business continuity consulting; administration and management of research grants; library non-profit membership association services, namely, providing negotiations on behalf of member libraries of license agreements with publishers for use of reference materials and license agreements for software and hardware, providing library product discounts and providing consultation to member libraries in the field of library services and in the field of brokerage of information; and library consultation

Storage of electronic media, namely, images, text and audio data for libraries, museums and historical societies

Electronic imaging, scanning, digitizing, alteration and/or retouching of historical documents

Libraries; library information services; on-line academic library services; educational services, namely, providing courses, seminars, workshops and one-on-one instruction in the field of library disaster recovery, preservation of libraries, information retrieval, preserving documents, digitization of documents, library technology, remote storage solutions for libraries, museums, and historical societies; library staff training; computer education training; library research services, namely, conducting research of library materials for others on a wide variety of subjects in response to telephone, written, electronic mail, and in-person requests; reference and scholarly publishing for others, namely, book publishing, magazine publishing; and academic and university publishing for others, namely, book publishing, magazine publishing

Research and development of technology for use by libraries; library technology consulting services