Computer software for authoring, customizing and tracking technical training materials and procedural materials, each about application software and its use, for web site development, and for sending procedural documents about application software and its use to the computer sites of others by means of electronic links over a global communication network; computer software for planning conducting and managing clinical trials of new drugs over a global communications network; enterprise resource planning computer software for use in the fields of user training and continued user support; computer software for electronic document management; computer software for customer relationship management; computer software which allows users of web based training and testing to use materials off-line, as if they were on-line and to synchronize results back to on-line systems when reconnected to the web; computer software for coordinating communication for medical, scientific and research staff and institutions

Educational and training services, namely, conducting seminars, workshops, courses of instruction and conferences via computer terminals, intranets, and global computer network in the fields of electronic commerce, computer technology, multimedia applications and presentations, and corporate leadership development; educational testing and certification services provided on global computer networks to achieve occupational compliance in the field of computer technology; educational services, namely, online courses designed to train and test employees for work in the petroleum and chemical industries; development of training materials and technical documentation for others, namely, creation and customization of computer software manuals and documentation used by others to train users on computer programs and computer systems usage; consulting services in the fields of elearning and knowledge and information management, namely, developing training programs and systems in the nature of workshops, seminars and courses of instruction relating to technology, efficiency, corporate systems and corporate leadership development; consultancy and advisory services relating to computer and technology training, plant floor training and business training

Consulting services in the engineering, computer and high technology fields; design and maintenance of computer software; computer programming; computer systems analysis; technical project studies in the field of computer software, computer systems and documentation systems; developing documentation systems for others