Business service that receives inbound telephone calls and automatically provides to a consumer response marketing database or electronic call log information concerning the time, concerning the date, the caller's telephone number, caller's name and address, and then allows an agent receiving the call to input from a personal computer or workstation additional data such as the products or services of interest to the caller and when the caller intends to buy; the system then assigns the lead to a specific agent for follow-up and generates reminds and/or automatically dials out when a follow-up call is scheduled