Planning, operating and managing sales and marketing incentive and motivation programs, productivity programs, and job performance programs, namely, incentive award programs to promote the sale of products and services of others; arranging and conducting business conferences, business meetings, and business events; post-event analysis and customer satisfaction review, namely, market research services; arranging and conducting business conferences and business meetings; travel management services; business travel management services; develop marketing communications for others, namely, promoting and marketing the goods and services of others through all publication means; participant-based research, namely, market research studies in the field of business travel management, sales and marketing incentive programs, productivity programs, and job performance programs; strategic sourcing, namely, coordinating service suppliers in the field of travel services