Arranging, promoting and conducting trade shows, business conferences and business expositions in the field of computer hardware and software design, engineering and development of multimedia computer game applications, non-entertainment games and applications of interactive technology in the fields of training policy exploration, analytics, visualization, simulation, education, health and therapy, business technology, telecommunications applications and information technology, computer technology; providing business event news and information regarding trade shows, business exhibitions, and business events to visitors, attendees and exhibitors via a global computer information network; Online exchange services, namely, providing a market via the Internet for the purchase and sale of digital assets and digital media products; on-line retail store services in the field of customer support and technical support-related products, mail order services in the field of customer support and technical support-related products; Providing news and information via the Internet in the fields of business technology; Consulting services in the field of operating call centers for others; Direct marketing services, namely, providing promotional information on the goods and services of others via e-mail; association services, namely, promoting the interests of customer support and technical support providers and business services, namely, conducting business and practice research surveys in the field of customer support and technical support, performing data analysis in the field of customer support and technical support, providing information relating to employment and career counseling and job placement, all in the field of customer support and technical support