Arranging, promoting and conducting educational seminars in the fields of computer hardware and software design, engineering and development of multimedia computer game applications and electronic entertainment technology, Training services, namely, conducting seminars, workshops, and classes on the subject of high technology, telecommunications applications and information technology, managing incoming telephone call centers, lectures and certification programs in the field of customer support and technical support, organization of educational seminars, forums and conventions in the field of customer support and technical support, providing educational speakers in the field of customer support and technical support, providing on-line training in the field of customer support and technical support; Providing news and information via the internet in the field of electronic entertainment, Providing information via the internet in the fields of non-entertainment games and application of interactive technology for educational and training purposes, providing news and information via the internet in the field of business technology, telecommunication applications and information technology; Providing electronic publications, namely, providing online non-downloadable electronic magazine in the field of computers; online library services, namely, providing an electronic reference library in the field of information and sources of information of use to technical help desk and customer support analysts in diagnosing problems and assisting in trouble shooting and correcting such problems for others via an on-line computer network