Arranging and conducting educational conferences; Educational services, namely, providing, facilitating and coaching classes, seminars, conferences, workshops and online courses in the fields of the healthcare industry; Educational services, namely, conducting classes, seminars, conferences, workshops and online courses in the field of human resource development, namely, personnel hiring, placement, and administration, and planning and administration of employee benefit plans; business organizational planning and development, namely in the development of processes for the analysis and implementation of performance and employee retention plans; executive and leadership development, namely strategic planning; customer service, namely the development of processes for the analysis and implementation of customer retention plans; and distribution of course material in connection therewith; Educational services, namely, developing, arranging, and conducting educational conferences and programs and providing courses of instruction in the field of human resource development, business organizational planning and development, and executive leadership development for the healthcare industry; Business training