Business organization and management consulting services, namely, providing business management and advice in the fields of business management, strategic planning, organizational transformation; implementation of specialized management process; business process improvement; balanced scorecard reporting; independent verification and validation (IV and V) of business processes; and program and project management, namely, risk management, change management, program management and project management

Information technology services in the field of network engineering, namely, network management and administration, asset, infrastructure and configuration management, performance management and reporting, technology and refreshment services, contingency planning services, information security services; help desk/call center and end-user technical support, namely, desk side support; and systems engineering services in the field of computer systems, namely, requirements analysis, facilities management, systems analysis and design, system installation, testing and deployment, application development, content and knowledge management, and systems acquisition management; independent verification and validation in the field of computer system development