Business management consultation services, namely, consultation services in the field of long-term health care facility management; Providing business information in the field of insurance, namely, collecting, analyzing and reporting information on healthcare facilities and other healthcare providers to insurance carriers and underwriters; Interactive record-keeping services for use in risk management and regulatory compliance by insurers and professionals in the medical field, namely, providing a web-based tool for tracking and reporting on incidents, accidents, complaints, records requests, and risk management concerns at health care facilities; Preparing business reports

Providing financial risk management consultation; insurance consultation, namely, providing risk assessment and analysis for underwriting insurance; Insurance underwriting consultation, namely, providing data electronically to insurance underwriters to facilitate the liability insurance application process; Insurance consultation, namely, assisting healthcare facilities and other healthcare providers in obtaining insurance; providing financial risk analysis and financial risk management services to professional liability insurers that insure healthcare facilities; Financial analysis and consultation regarding nursing homes; Providing information in the field of insurance via the Internet to insurance carriers and underwriters on behalf of long term care facilities, nursing homes, and health care facilities

electronic transmission of data to insurance underwriters to facilitate the insurance renewal process

education and training services, namely, presenting seminars and workshops to state healthcare associates, nursing homes, nursing home chains, healthcare consortiums, professional and trade organizations and academic institutions in the fields of long term care, healthcare quality improvements, management of data integrity and clinical quality, Medicare, nursing, and patient care, rehabilitation, and assessment

Providing consultation services and healthcare information for the long-term health care industry, namely, providing consulting services to nursing homes and providers of long-term health care, providing client reports in the field of nursing home and long-term health care facility management, and providing assistance to nursing homes and long-term care facilities in conducting patient health assessments and health risk assessments; information and consultation services provided to health insurance carriers and health care insurance brokers, namely, providing health reports and analysis relating to the health and treatment of nursing home patients; providing health-care and patient outcome information, namely, a ranking of quality of long term care providers and consultation on quality improvement

litigation defense consultation services; reviewing standards and practices of long term care facilities, nursing homes, and health care facilities to assure compliance with Medicare and Medicaid regulations