Communications software for connecting business and enterprises; Computer hardware and computer software programs for the integration of text, audio, graphics, still image and moving pictures into an interactive delivery for multimedia applications; Computer hardware and software used for the control of voice controlled information and communication devices; Computer software for accessing information directories that may be downloaded from the global computer network; Computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; Computer telephony software; Telecommunications and data networking hardware, namely, devices for transporting and aggregating voice, data, and video communications across multiple network infrastructures and communications protocols; Virtual reality software for businesses and enterprises * , all the foregoing to exclude industrial automation controls and programmable logic controllers, industrial process control software, factory automation computer software, and computer software to control factory manufacturing processes *