computer software and databases for use in tax planning; computer software and databases for use in preparation and filing of tax returns; computer software and databases for use in creating reports, graphs, and financial documents; computer software and databases for document management; computer software and databases for use in securely storing and retrieving electronic documents; computer software and databases for use in analyzing taxes, identifying ways to save on taxes, and tax liability projections; computer software and databases for use in creating deduction projections; computer software and databases for use in personal and customer information management; computer software and databases for use in generating and managing e-mail; computer software and databases for use in data entry, download and importing of tax and payroll information; computer software and databases for use in banking and transaction processing; computer software and databases for use in management of electronic tax filings; downloadable and pre-recorded electronic data files and databases, namely, business and tax forms for use with computer software

provision of research and information services in the fields of personal, business and professional tax planning, and preparation and filing of tax returns, reports and financial documents

computer services, namely data conversion of electronic data files and databases for use with computer software; installation, customization, and maintenance of computer software and databases; technical support services, namely, troubleshooting of computer software and database problems