Computer software for matching requests for information or services made by customers via the internet with the requested information or service; computer software for natural-language searches of databases; computer software for use on networks for delivery of reference information and data; computer software for transmitting reference information via global and internal computer networks

Computer services, namely, providing information at the specific request of end users by means of a global computer network, providing answers to natural language search engine queries made by customers via the internet on a variety of topics on a computer network, providing a website for users to supply information or perform services in response to requests from other users over a global computer network; providing specific information as requested by users via the Internet; providing on-line web pages featuring user-defined information, which includes search engines and on-line web links to other web sites; creating indices of information, sites and other resources available on computer networks