Computer software for use in sending and receiving to and from computers and wireless mobile electronic devices multi-media content in the field of incident management response and recovery and hospital emergency preparedness, and in the field of managing and monitoring compliance and quality and safety of patient care; Downloadable electronic databases and electronic databases recorded on computer media in the field of incident management response and recovery and hospital emergency preparedness and in the field of managing and monitoring compliance and quality and safety of patient care; computer software for the automation of manual processes used in a hospital to manage and monitor compliance and the quality and safety of care, specifically, hand hygiene observation, infection control risk assessments, patient tracers, environmental rounds, interim life safety assessments, fire drills, emergency preparedness readiness assessments and disasters exercise evaluation assessments; downloadable electronic databases and electronic databases recorded on computer media in the field of automation of manual processes used in a hospital to manage and monitor compliance and the quality and safety of care, specifically, hand hygiene observation, infection control risk assessments, patient tracers, environmental rounds, interim life safety assessments, fire drills, emergency preparedness readiness assessments and disasters exercise evaluation assessments

Providing online non-downloadable educational software for testing and training incident management personnel and other individuals in the field of disaster management of natural, technological and manmade disasters or acts of terrorism; Providing online non-downloadable communications software for managing incident management processes and personnel during natural, technological and manmade disasters or acts of terrorism

Consultation regarding compliance with protocols that improve quality of patient care; Providing an on-line computer database in the field of quality of patient care; Providing an on-line interactive computer database in the field of processes used in a hospital to manage and monitor the quality of patient care, namely, hand hygiene observation, infection control risk assessments, patient tracers, and environmental rounds or the evaluation of the safety of the patient care environment based on regulatory requirements

Providing an on-line computer database in the field of hospital emergency preparedness; Consultation regarding regulatory compliance with protocols that improve safety of patient care; Providing an on-line computer database in the field of emergency response for communities; consultation regarding emergency response for communities, including consultation regarding automated processes for response to emergencies; Providing an on-line computer database in the field of regulatory compliance and safety of patient care; Providing an on-line interactive computer database in the field of processes used in a hospital to manage and monitor regulatory compliance and the safety of patient care, namely, interim life safety assessments, fire drills, emergency preparedness readiness assessments and disasters exercise evaluation assessments